Procedure for the release of CCTV evidence

Arguably, Closed Circuit Television (CCTV) is one of the most powerful tools to be developed during recent years to assist with efforts to combat crime and disorder whilst enhancing community safety.

We are committed to the belief that everyone has the right to respect for his or her private and family life. Although the use of CCTV cameras has become widely accepted in the UK as an effective security tool, those people who do express concern tend to do so over the handling of the information which the system gathers.

After considerable research and consultation, a nationally recommended standard has been adopted by the system owners.

About this service

General Policy

All requests for the release of data shall be channelled through the Community Safety Unit.

Primary Request To View Data

Primary requests to view data generated by a CCTV system are likely to be made by third parties for any one or more of the following purposes:

Third parties, which are required to show adequate grounds for disclosure of data within the above criteria, may include, but are not limited to:

Upon receipt from a third party of a bona fide request for the release of data, the data controller shall:

Where requests fall outside the terms of disclosure and subject access legislation, the data controller, or nominated representative, shall:

Secondary Request To View Data

A 'secondary' request for access to data may be defined as any request being made which does not fall into the category of a primary request.

Before complying with a secondary request, the data controller shall ensure that:

If, in compliance with a secondary request to view data, a decision is taken to release material to a third party, the following safeguards shall be put in place before surrendering the material:

Recorded material may be used for bona fide training purposes such as police or staff training. Under no circumstances will recorded material be released for commercial sale of material for training or entertainment purposes

Individual Subject Access under Data Protection Legislation

Under the terms of Data Protection legislation, individual access to personal data, of which that individual is the data subject, must be permitted providing:

In the event of the data controller complying with a request to supply a copy of the data to the subject, only data pertaining to the individual should be copied, (all other personal data which may facilitate the identification of any other person should be concealed or erased). Under these circumstances an additional fee may be payable.

The data controller is entitled to refuse an individual request to view data under these provisions if insufficient or inaccurate information is provided, however every effort should be made to comply with subject access procedures and each request should be treated on its own merit.

In addition to the principles contained within the Data Protection legislation, the data controller should be satisfied that the data is:

Process of Disclosure

Verify the accuracy of the request.

Replay the data to the requester only, (or responsible person acting on behalf of the person making the request).

The viewing should take place in a separate room and not in the control or monitoring area. Only data which is specific to the search request shall be shown.

It must not be possible to identify any other individual from the information being shown, (any such information will be blanked-out, either by means of electronic screening or manual editing on the monitor screen).

If a copy of the material is requested and there is no on-site means of editing out other personal data, then the material shall be sent to an editing house for processing prior to being sent to the requestee.

Media Disclosure

In the event of a request from the media for access to recorded material, the procedures outlined under 'secondary request to view data' shall be followed. If material is to be released the following procedures shall be adopted:

Release of evidence from CCTV

Under data protection you are allowed to request footage if believe you have been filmed.

To obtain this footage you must confirm the date, time and location of when you thought you were filmed. You will also be required to provide 2 forms of identification to confirm your identity and a £10 fee is payable for each request. You will only be provided with footage of yourself.

Full details and the form that requires completion is detailed in the ‘CCTV Information Release’ form. This document can also be obtained by contacting Customer Services.


Contact details for this service

Name: Steve Arkley
Telephone: 0191 527 0501 ext 4470
email: steve.arkley@easington.gov.uk |
Address: Neighbourhood Initiatives, Council Offices, Seaside Lane, Easington, Peterlee, County Durham, SR8 3TN