Welcome to East Durham Homes
East Durham Homes Ltd is a private, not for profit organisation managing homes owned by the District of Easington Council.
This site includes a range of forms to enable our customers to contact us. You can use the feedback link above to report a repair, make a complaint, ask us a question, make a suggestion or get involved in influencing the decisions which affect the services we provide.
For all enquires contact us on freephone 0800 032 0835.
(please note if using a mobile phone you may incur a charge from your network provider. Alternatively you can call our local rate landline on 0191 518 5497)
Remember - We offer a home visit for all of our services. You can request this when calling the freephone number above.
Latest News
Board Meeting Thursday 4th December
Due to weather conditions, the Board Meeting for today (4th December) has been cancelled. We apologise for any inconvenience this may cause. The meeting will be rearranged and the new meeting date will be advertised as soon as possible.
EDH Christmas Fayre 2008
We would like to invite tenants to our Christmas Fayre on the 6th December at Peterlee Leisure Centre between 12.00 - 4.00pm. There will be live music from Central Park, face painting, bouncy castle, santa claus, buffet, circus skills workshop and much more! Click here for more information on how to reserve your place >>
What's Going On in December 2008
Our regular feature outlining the meetings and activities that are taking place at East Durham Homes this month. Read more>>
Customer Profile Survey
We are currently collecting information on all of our customers to help us to provide services that meet the needs of our individual customers. If you have not yet completed a survey form you can download from the link, print out and return the completed form to FREEPOST, East Durham Homes Ltd. (No stamp needed). Download form >>
Annual Report 2007/2008
The latest Annual Report for 2007/2008 was launched at the AGM on the 25th September. To view the report click here >>
Tenants Vote for New Members to Come on Board
Following the results of the tenant election, three tenant board members were officially announced at the AGM on the 25th September. Read more >>
New Customer Care Kit
A new customer care kit has been introduced to help customers who may have a visual impairment or limited dexterity. Read more >>
500th Tenant Benefits from Support
There are now 500 tenants benefiting from the furnished tenancy service, this was celebrated by presenting the 500th tenant with gifts from East Durham Homes. Read more >>
Injunction Prevents Resident Entering Estate
EDH has gained an injunction against a resident to prevent them entering an estate following threatening and violent behaviour. Read more >>
New Senior Manager Appointments
Two new Senior Managers have been appointed at East Durham Homes. Read more >>
Litter Pick at Cotsford Junior School
Pupils from Years 3 and 4 took part in a litter pick to clear rubbish from their school grounds. Read more >>
Further Action Taken to stop Anti Social Behaviour
A former tenant has been served with an injuction to prevent anti social behaviour on an estate in Peterlee. Read more >>
EDH Young Person's Forum Needs You!
The EDH Young Persons Forum is looking for new members to join them. Read more >>
Durham Key Options is Here!!
The new choice based lettings scheme 'Durham Key Options' has started from the 24th April. Read more >>
New Tenant Reward Scheme
A new reward scheme has been launched call EDH STAR's (Scheme for Tenant Achievement Recognition). Read more >>
East Durham Homes is Investing in Children
EDH has been award Investing in Children membership for its Young Persons Forum and is the first housing group in the North East to receive this award. Read more>>
Text us to get Involved!
East Durham Homes has launched a new text service to encourage tenants to get involved. Read more>>
Tenants Urged to Beware of Bogus Callers
Tenants and residents are being urged to be aware following reports of 2 men posing as East Durham Homes employees trying to get access to people’s properties in the Wingate area. Read more>>
East Durham Homes gets SmartWater
EDH has started using 'SmartWater' technology to protect empty properties that are a target for lead and copper thieves. Read more>>
Safety checks carried out on hot water systems
East Durham Homes (EDH) would like to reassure tenants that they have already carried out safety surveys on 150 properties identified as having hot water systems using an electric immersion heater in conjunction with a plastic cold water tank in the loft. Read more>>
Deaf Hill Primary School gets tidy
Pupils from year Deaf Hill Primary School in Trimdon Station took part in a litter pick to clear rubbish from their school grounds and surrounding area. Read more>>
New Welfare/Debt Advice Surgeries Launched
As part of EDH’s commitment to a quality service, we are running a three month trial offering FREE benefits and money/budgeting advice at our Customer Service Outlets in Peterlee and Murton.
Read more>>
Additional support to help stop Anti Social Behaviour
The District of Easington Community Safety Partnership of which EDH is a partner have been successful in securing funding from the Supporting People Innovation Fund to deliver a 12 month project to help tackle anti social behaviour. Read more>>
Help for young tenants is at hand
East Durham Homes, Centrepoint and District of Easington Council have been working together to launch a new project aimed at young people aged 16-25 about to move into independent living.
Read more>>
Litter pick encourages more tidy pupils
Pupils from Dene House Primary School in Peterlee took part in another litter pick to clear rubbish from the school grounds Read more>>
Wingate and Station Town Residents association Needs You!
EDH is looking to start a new residents association for Wingate and Station Town Read more>>
East Durham Homes gets RESPECT
EDH officially signed up to the Governments Respect Standard for Housing Management at the Annual General Meeting held on the 27th September. Read more>>
The Government has set a target for all Council homes to reach the Decent Homes Sandard by 2010. But what does "Decent Homes" mean? Read our brief guide to the decent homes standard.